CLASS POLICIES, RULES & GUIDELINES

Please review the following before attending your first class. If you feel you or your dog are the exception to any of the following PLEASE tell us! The following policies and procedures have been designed to keep our classes enjoyable for everyone.

CLASS FEES

• Payment secures your space in the class.
• There are no refunds after the first day of the six- week session.
• If you cancel 72 hours before your class is scheduled to start you will receive 100% refund. Refunds less than 72 hours notice will be based on if your space can be filled.
• Fees are due on or before the first class of the new session.
• Contact us for current class fees

MISSED CLASSES

If you are going to miss class please notify your instructor if possible. This creates training opportunities for other students to take your place in the class.
In an effort to keep our classes small and affordable all of our classes are offered on a per session bases. We do not offer any “pay as you attend” classes.
If you or your dog are injured and will be missing several weeks of class please talk to your instructor, every effort will be made for students in good standing to have their class space saved for them at no charge until they are able to return.
PLEASE understand this does not include vacations, business travel, minor illness and injury, and all the other many reasons that folks need to miss classes.
We do not offer make-up classes.

DROP IN CLASSES

You are welcome to attend additional classes that you are not currently enrolled in for a drop in fee. Instructor approval is required to confirm that the level of instruction is appropriate and that space is available.

CLASS REGULATIONS

• Instructors reserve the right to excuse any dog/handler team which may be a danger to themselves or others, is not in control, seems ill or injured, or is disruptive to the class.
• Family members are welcome to visit classes. Children must be supervised by an adult other than the dog’s handler who takes full responsibility for them. Children should be warned not to pet any dogs without permission.
• Dogs need to be kept quite when they are not working.
• Dogs NOT enrolled in the class may be on the side lines during class with instructors approval.
• Dogs must be kept leashed at all times before and after class.
• No dogs enrolled in a beginners course can be on the equipment before class starts.
• Dogs should be fit and free of any lameness (sound)
• All dogs must be able to be handled by a stranger.
• Dogs need to have basic obedience skills and be able to “down”, “come” and “stay” on command.
• All dogs need to be able to be controlled on and off leash.

SORRY! NO REFUNDS FOR: Dog aggression, schedule conflicts, illness, injury, or lack of basic obedience skills

Additional Information

• Don’t feed your dog within 4 hours of class. Many dogs work harder and are better focused when hungry. You may choose to skip a meal on class day.
• Please “potty” your dog when you arrive, before coming onto the course even if they went just before you left home.
• Wear comfortable and casual clothing as class can be physically demanding.
• Agility requires comfortable shoes designed for running, the more tread the better
• Dress in layers: The climate in Pacifica can change from minute to minute. The building in Brisbane is often cooler than it is outside in the winter and warmer than it is outside in the summer.
• If you are late to class and missed the walk through you are welcome to join in on the next sequence

WINTER WEATHER

In the winter months you must check the website to confirm the location of your class EACH AND EVERY WEEK. Outdoor classes in Pacifica may be canceled or moved indoors to Brisbane. Even if it is sunny the ground may be too wet to work on.

WHAT TO BRING TO CLASS

• snug fitting flat buckle (plain) collar.
• 4 – 6 foot leash (No retractable) Small and easy to bundle up in the hand is best.
• Treats that are small (pea to lima bean size) and soft (easy to eat quickly) Roll over, hot dogs, cubed cheese, pupperoni, soft jerky style treats work best. Avoid hard, crunchy or treats that crumble.
• Toys that your dog loves the best (if it is a ball, the ones with a “handle” work the best)
• A container that holds food that you can throw if your doesn’t play with toys (film canisters work great)
• Water for you to drink. (Water is available for dogs).

PLEASE CHECK YOUR SCHEDULE CAREULLY BEFORE ENROLLING AS WE CANNOT REFUND FEES OR TRANSFER TO ANOTHER COURSE AFTER THE FIRST CLASS OF EACH SIX WEEK COURSE.